Fitment is easy for this part, so we soon had feedback from customers. Unfortunately, a small amount of the feedback was not positive. There were many happy customers, but a few found the Fiesta fitment was not ideal. We discovered that on some models, the gear lever actually screwed in too far, which had the detrimental knock-on effect of overcoming the Reverse gear locker.

Our customer focused colleagues worked on the solution tirelessly. Even our MD Peter, has been involved to find a solution. We quickly identified the problem and worked on the

solution with the manufacturer, COBB. It turned out there had been a similar issue with certain models of Subaru Impreza worldwide.

Anyway, we have now identified that the difference is a mere 3mm. For affected models, by inserting a specially prepared shim (laser cut 3mm thick acrylic), the problem is quickly solved. It has already been tried and tested. We have now discovered that even Ford has had several updates to these gear knobs, over the ranges. However, with a simple and very effective solution, there is no longer a problem.

Needless to say, we have been communicating the updates and solution to our customers and we are sorry for any inconvenience caused. The majority of customers waited patiently and reported the positive outcome. Some understandably still opted for the full refund option, but we really do not like unhappy customers, so we refunded them, but sent their preferred numbered gear knob back with the shim as a GIFT from us.

We have more available if you fancy the funkiest colour of gear knob with your favourite number on.